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Using Technology in Learning and Development

As an organization’s needs accelerate and evolve, it’s also important that their employees have the necessary skills to succeed. By leveraging technology in learning and development efforts, employers can take steps to address these skills gaps—and even improve employee engagement. Whether employees are working on-site, remotely or a mix of both, technology can help streamline learning and development, and bring consistency to workplace initiatives and processes.

Consider the following key types of training programs and how technology could improve the employee experience:

  • Whenever new products or capabilities are introduced, training can be done to ensure employees are aware and educated. Learning management systems (LMSs) could be leveraged to store e-learning content and other helpful product information.

  • If a skill requires hands-on training, consider how virtual or simulated training could increase both employee accessibility and engagement. Today’s workforce needs to be agile, and technology can help speed up this learning process.

  • Guidance on soft skills such as communication, leadership, time management and conflict resolution can help develop employees overall. LMSs and mobile apps may be impactful for soft skills training by offering a self-learning pace. Additionally, online coaching can be offered as a professional development opportunity for employees to grow such skills, regardless of location.


Skill training and development are essential in every organization. Employers can consider online or technology-supported training as an investment to both their employees and organization.

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